1. General Provisions
1.1. This Personal Data Processing Policy (hereinafter referred to as the "Policy") defines the procedure for processing personal data and measures to ensure the security of personal data taken by Manzhouli Yuanhao Import and Export Co., Ltd., based in Manzhouli, Inner Mongolia, PRC (hereinafter referred to as the "Operator").
1.2. The Operator sets as its most important goal and condition for the implementation of its activities the compliance with human and civil rights and freedoms when processing personal data, including the protection of the rights to privacy, personal, and family secrets.
1.3. This Policy applies to all information that the Operator may receive about visitors to the company's website.
2. Basic Concepts Used in the Policy
2.1. Website — a collection of graphic and informational materials, as well as computer programs and databases ensuring their availability on the Internet under the Operator's domain name.
2.2. User — any visitor to the website.
2.3. Personal Data — any information relating directly or indirectly to a specific or identifiable User of the website (subject of personal data).
2.4. Personal Data Processing — any action (operation) or a set of actions (operations) performed with personal data using automation tools or without them, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.
3. Categories of Processed Personal Data
3.1. The Operator may process the following personal data of the User received via feedback forms on the website:

• Name (or form of address);
• Contact phone number;
• Information regarding the nature, weight, volume, and parameters of the cargo, as well as other data specified by the User in a free form in the comment field of the request.
• 3.2. The website also collects and processes anonymized data about visitors (including cookies, IP addresses, geolocation data, and browser details) using automated internet statistics services (Yandex Metrica and similar tools) to improve website performance.
• 3.3. The Operator processes cookies in accordance with the requirements of personal data legislation. Cookies are used for the following purposes:
• Ensuring the correct operation of the website (strictly necessary cookies);
• Collecting anonymized statistics on traffic and user behavior (analytical cookies);
• Personalizing the interface and saving user preferences.
• Consent to the use of non-strictly necessary cookies is requested via an information banner during the initial visit to the website. The User's choice is recorded for subsequent visits. The User has the right to withdraw consent or restrict the use of cookies through browser settings or by contacting the Operator.

4. Purposes of Personal Data Processing
4.1. The purposes of processing the User's personal data are:

• Providing the User with preliminary cost calculations for international freight forwarding and customs clearance;
• Consulting on foreign trade operations through the Manzhouli – Zabaikalsk land border crossing;
• Arranging services for sourcing goods and factories in the PRC, and verifying supplier credibility;
• Establishing feedback with the User, including sending notifications and inquiries concerning warehouse and logistics services, as well as processing applications from the User.

5. Procedure for the Collection, Storage, and Protection of Personal Data
5.1. The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to fully comply with international data protection laws and EAEU regulations.
5.2. The Operator ensures the safety of personal data and takes all possible measures to exclude access to personal data by unauthorized persons.
5.3. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases directly related to the execution of obligations (e.g., transferring data to official transport and insurance companies for the direct delivery or insurance of the User's cargo), or in accordance with the requirements of applicable law.
5.4. In case of inaccuracies in personal data, the User may update them independently by sending a corresponding notification to the Operator.
5.5. The period for personal data processing is unlimited. The User may at any time withdraw their consent to the processing of personal data by sending an official request to the Operator through the communication channels available on the website.
6. Final Provisions
6.1. The User can obtain any clarifications on issues of interest regarding the processing of their personal data by contacting the Operator through the feedback form or contact details specified on the Website.
6.2. This document reflects any changes in the personal data processing policy by the Operator. The Policy is valid indefinitely until it is replaced by a new version.
6.3. The current version of the Policy is freely available on the Internet on the main or dedicated page of the Operator's website.